Returns & Exchanges

At Carrolls Irish Gifts, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, you can return them within 30 days for a full refund or exchange.

Return Process

• 1.
  Complete Return Form

  Locate the return documentation included in your original delivery and fill out the details regarding which items you are returning and the reason for the return.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and the items are in their original, unused condition.

• 3.
  Ship the Parcel

  Affix the return shipping label to your package and drop it off at your nearest postal hub or authorized courier location; please retain your proof of postage.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 7 to 10 business days.